Frequently Asked Questions
How much is domestic shipping cost within the United States?
We offer free shipping for order over $39.99 and $2.99 flat rate shipping fee for any order less than $39.99. Please take notice of that we frequently offer free-shipping or other promotions on holidays. Sign up our Newsletter for newest promotion updates.
What Shipping Methods Are Available?
We currently use USPS and UPS services upon cost efficiency of an order. If you prefer to have other service, you can always contact us
How quick do you ship?
We take 1- 2 business days for handling. Order will be shipped within 2 business days that normally takes 2-5 business days within the United States.
Do You Ship Internationally?
Well, we only ship to United States and Canada regions currently. For Canada regions, flat shipping rate will be $19.99 per order, and free shipping for order over $149. All custom fees or taxes (if occurs) will be on buyer's responsibility.
Is Buying On-Line Safe?
Yes, this is SSL verified website which is safe to make payments.
Can I cancel my order if I change my mind before the order is shipped?
Yes, any order not leaving our warehouse can be cancelled. However, there are a percentage of credit card processing fees that cannot be refunded. Please read our SHIPPING POLICY & REFUND POLICY.
What Payment Methods Are Accepted?
We currently accept most common credit cards including Visa, Master, Discover, Amex, Dinner Club and JCB, and we also take Apple Pay, Google Pay and PayPal for express checkout.
Is there a restocking fee for returns?
No, there is no restocking fee for returns.
How do I return an item?
Please contact us before return an item. You have to follow our simple procedure to return an item. click for more detail about return an item.
Can I return item and get refund if I don't like it?
Yes, but you have to follow our return policy. Please read our shipping & return policy.
Are the photos on the product pages taken from actual items?
Yes, they are taken from actual items. What you see on the photo is exactly the item looks like. There could be slightly difference on the color due to matter of photography lighting.
Can I use two promotion codes for one purchase?
Sorry, you currently can only use one promotion code per purchase. Promotion code cannot be stacked. If you have more promotion codes, please use the one discount most to your order.