Shipping & Return
Orders are normally shipped by USPS or UPS services whichever is more economically but fast.
Shipment processing time
- Most orders are processed within 2-5 business days. *PLEASE ALLOW AN ADDITIONAL DAY FOR HANDLING DURING THE COVID-19 TIME.
- Order over $49.99: free shipping
- Under $49.99: Only $4.99 flat rate
- Oversize Products:
- $6.99 additional rate to Zip code number starting with 8 & 9
Shipment method and Estimated delivery time:
- USPS First Class: 2-5 business days
- USPS Priority: 2-3 business days
- UPS Ground: 2-5 business days
- Some Items will take about 20-30 days.
Shipment confirmation & Order tracking
Customer will receive a Shipment Confirmation email with tracking numbers once the order has been shipped.
Shipment to P.O. boxes or APO/FPO addresses
We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
LunaCha.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Customer is responsible for any additional cost if order is returned due to unreachable addresses.
P.O Box addresses are only acceptable for small packages. Please understand that P.O. Box addresses are NOT accepted for any package weighed over 2 lbs or large dimension package.
*Canada and other information about our Shipping & Return Policy.