Shipping & Return

Orders are normally shipped by USPS or UPS services whichever is more economically but fast. 

Shipment processing time

  • All orders are processed within 2 business days.

Shipping rates

  • Order over $39.99: free shipping
  • Under $39.99: Only $2.99 flat rate

Shipment method and Estimated delivery time:

  • USPS First Class: 2-5 business days
  • USPS Priority: 2-3 business days
  • UPS Ground: 2-5 business days

Shipment confirmation & Order tracking

Customer will receive a Shipment Confirmation email with tracking numbers once the order has been shipped.

Shipment to P.O. boxes or APO/FPO addresses

We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

LunaCha.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Customer is responsible for any additional cost if order is returned due to unreachable addresses.

P.O Box addresses are only acceptable for small packages. Please understand that P.O. Box addresses are NOT accepted for any package weighed over lbs or large dimension package.

*Canada and other information about our Shipping & Return Policy.

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